Why ?

Travel independence for people living with disability

We’ll get you where you want to go in our accessible vehicles – work or study, a friend’s place, the doctor, the hairdresser, shops, day centre and more. With out service, independence is easy

Our Transport Services

How to Book ?

Already our Customer?

Book online now or call +61-1300605974

01

Become a Customer

Register as a first timer user

02

Get a quote

Know where you are going

03

We are approved under the NDIS for Community Participation and Transport.

NDIS Fee Schedule

Pricing Effective: 1 August 2025

Support Item Category Support Item Number Service Charges
Core Supports
Assistance to Access Community, Social and Recreational Activities (Weekdays: 6:00 AM – 8:00 PM) 04_104_0125_6_1 $70.23 per hour
Assistance to Access Community, Social and Recreational Activities (Weekdays: 8:00 PM – 6:00 AM) 04_103_0125_6_1 $77.38 per hour
Assistance to Access Community, Social and Recreational Activities (Saturday) 04_105_0125_6_1 $98.83 per hour
Assistance to Access Community, Social and Recreational Activities (Sunday) 04_106_0125_6_1 $127.43 per hour
Assistance to Access Community, Social and Recreational Activities (Public Holiday) 04_102_0125_6_1 $156.03 per hour
Activity Based Transport (Non-Modified Vehicles) 04_590_0125_6_1 $0.99 per kilometre
Activity Based Transport (Wheelchair Accessible Vehicles) 04_590_0125_6_1 $2.76 per kilometre
Provider Travel – Non-Labour Costs 04_799_0125_6_1 $0.99 per kilometre
Notes
  • Pricing is effective from 1 August 2025.
  • Activity Based Transport is charged at $0.99/km for non-modified vehicles and $2.76/km for wheelchair accessible vehicles.
  • Provider Travel – Non-Labour Costs are charged at $0.99 per kilometre.
Our Client’s Comment

Client on our shuttle service

"Hourglass Services offers a comfortable ride. From our initial conversation - timely pickup and travel schedule were managed properly. My driving team remains exceptionally reliable and steady, empowering me to rediscover a love for mobility and travel."

Jordan Eugenio

Bendigo, Australia
10+ Years in Care, 50,000+ Hours of Trusted Service